Position Profile

Job Description:

The Revenue Cycle Manager (Patient Access) is responsible for leading and directing all revenue cycle activities related to admissions, registration, precertification/pre-authorization, insurance verification, financial counseling, and on-site cashiering ensuring optimal patient relations and performance standards are maintained. This position is responsible for management oversight of Patient Access, Emergency Department Registration and Outpatient Registration. Other responsibilities include the following:

• Direct the planning and the coordination of all patient registration functions in order to ensure effective cash flow through quality data gathering, focusing on upfront cash collections, finding funding solutions for uninsured patients, improved customer satisfaction, improved employee satisfaction and maximum reimbursement for hospital services rendered to patients
• Facilitate communication between Patient Access department and other departments within the hospital and/or health system
• Develop and implement goals and objectives for the Front End area that support the missions and objectives of the hospital. Work with system and hospital leadership to prioritize department initiatives and objectives. Implement, monitor, and revise annual goals, objectives, and performance standards for each functional area of departmental responsibility. Communicate individual and team goals to the staff
• Monitor, track, and evaluate staff productivity and performance and provide summary report to executive management on a monthly basis
• Oversee department training and individual development

Desired Skills & Experience:

The successful candidate will possess:

• 3 to 9 years of Front End Revenue Cycle experience
• Understand managed care and insurance contractual arrangements
• Exercise good judgment in handling of accounts and demonstrate a professional approach when dealing with patients
• Demonstrate good leadership and supervisory skills, driving the team to achieve goals and objectives
• Proficient in Excel and Access. SQL and Monarch a plus

Company Description:

Accretive Health is a built-for-purpose company founded in 2003 with the sole focus of generating significant, sustainable improvements in revenue cycle outcomes sufficient to enhance healthcare providers’ ability to pursue their core mission: the delivery of high quality healthcare services to their communities. We pursue this mission by offering managed services for revenue cycle operations and through the creation of productive, long term partnerships with providers.

We are a fast-growing company built on the strongest team and technology in a unique company culture. We gather the highest level of industry knowledge in an environment that combines professional excellence and entrepreneurial spirit. We offer a competitive compensation package and exceptional growth opportunities.

We are currently recruiting for the following sites:

• Henderson, KY
• Tucson, AZ
• Detroit, MI
• Nashville, TN
• Salt Lake City, UT

To apply for this position, email Jason Brau at jbrau@accretivehealth.com or April Platis at aplatis@accretivehealth.com.