YOUR ONE
REVENUE CYCLE
PARTNER.

Across evolving payment models,
partner engagement structures,
and settings of care.

GREAT HEALTHCARE DEMANDS STRONG
REVENUE CYCLE MANAGEMENT SOLUTIONS

The effectiveness of your revenue cycle operations has a direct impact on the care your organization can provide. As you reach for new levels of patient care, count on us to turn your revenue operations into a standardized, predictable, commercial infrastructure that supports your mission. We know how to develop the right revenue cycle management solutions regardless of evolving payment models, partner engagement structures, and settings of care.

GAINS

Achieve comprehensive gains across your revenue operations.

ENHANCED
PATIENT EXPERIENCE

Our compassionate patient interaction is best-in-class

IMPROVED
PROVIDER ECONOMICS

UP TO

5%

INCREASE IN
NET REVENUE

20%

REDUCTION IN
A/R DAYS

30%

REDUCTION IN
COST TO COLLECT

REVENUE
PREDICTABILITY

We flex and adapt to shifts in payment models

A STRONG COMMERCIAL INFRASTRUCTURE TURNS REVENUE CYCLE INTO A COMPETITIVE ADVANTAGE

WORKFLOW

We offer the only fully catalogued, standardized methodology for revenue cycle execution from order intake and scheduling to claim reimburesment

ANALYTICS

Our proprietary performance management system helps enable front-line operators to deliver on business outcomes via daily operating measures.

OPERATIONS

Scaled, global delivery including leading human capital, shared services, centralized analytics and monitoring, and a dedicated deployment team — delivering on one operating platform.

TECHNOLOGY

We have the only comprehensive RCM workflow that hard-wires standard methods, operating metrics, and daily routines into an end-to-end technology platform.

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STANDARDIZATION DRIVES OUTCOMES

Our proprietary workflow and methods reduce variation to minimize errors, provide automation opportunities, and standardize analytics across the enterprise.

  • STANDARD METHODOLOGY

    Over 150 detailed, standard methods supported by over 100 core operating measures designed for operational excellence
  • PROPRIETARY WORKFLOW

    From order intake and scheduling to claim reimbursement
  • FINANCIAL ALIGNMENT

    Full alignment to the key financial outcomes we deliver for customers
  • TECHNOLOGY ENABLED OPERATIONS

    Processes are hard-wired into operations via our technology

ANALYTICS DRIVE PERFORMANCE MANAGEMENT

Our advanced analytics get applied to practical issues to see substantial results.

  • END-TO-END VISIBILITY

    Platform spans revenue cycle - sits on top of exisiting technolgoy and allows you to transcend fragmented solutions
  • REAL-TIME MONITORING

    Daily for operators; weekly and monthly for regional CFO's; monthly and quarterly for system CFO's
  • DYNAMIC ALERT SYSTEM

    Customizable for notification of performance gaps across all metrics
  • ROLE-BASED DASHBOARDS

    Personalized landing pages for relevant and rapid problem solving as needed for role

BUILT FOR GLOBAL SCALE & EXECUTION

Our seamless operations across the continuum of care are built to drive down costs, without sacrificing quality.

  • INFUSED ON-SITE MANAGEMENT

    Supports client leaders and RCM operations
  • STANDARDIZED METHODS

    Across networked locations to yield seamless operations
  • METRICS & OPERATING RHYTHM

    Driving clear, consistent communciations, globally
  • CENTRALIZED FUNCTIONS

    Improved standardization, productivity and consistency

SOPHISTICATED TECHNOLOGY PORTFOLIO

Regardless of your host EHR systems, our sophisticated techonlogy portfolio is integrated into operations and continually enhanced from market experience.

  • HOST SYSTEM AGNOSTIC

    Highly configurable and interoperable, our technology helps to simplify complex environments
  • STANDARDIZED

    Enables standardization and rationalization of fragmented systems
  • SECURE

    HiTrust certified with multilayered security
  • POWERFUL RCM TOOLS

    Robust applications powered by proprietary rules engines

THOUGHTFUL AND FLEXIBLE DELIVERY
OF RCM HEALTHCARE SERVICES

Developed from extensive practical experience and analysis, our service offers three ways to initiate a high performance, end-to-end revenue cycle relationship. We know that successful RCM healthcare services today must be flexible and responsive to meet the needs of organizations facing constant updates to payment models and requirements. Organizations can choose from modular services that offer a customized approach and target specific challenges or two partnership models that let us take on a greater responsibility for the success of your RCM processes.

MODULAR

We can target and transform a discreet component of your revenue cycle based on your specific needs and the outcomes you hope to achieve. These modules take advantage of our extensive experience, proven methods, scaled infrastructure, and leading technology.

CO-MANAGED

To initiate an end-to-end revenue cycle transformation, we can co-manage your revenue operations, embedding our managers, processes, and technologies into your organization.

OPERATING
PARTNER

You’ll achieve the greatest improvement in net revenue, cost of operations, and your patient and physician experience when we join forces as full, risk-sharing infrastructure partners.

Ultimately, our goal is to boost your revenue, lower AR days, and decrease the cost of AR and data management — all while positively impacting efficiency, compliance, and patient satisfaction within your facility.